FlexNet Operations Alert Types

FlexNet Operations 2017

Alerts can be used to notify specified users about different types of conditions or events.

In new installations of FlexNet Operations, all alerts are set to Inactive. If you wish an alert to run, you must set its status to active and define an interval at which it is to run. (Upgrades of FlexNet Operations from previous versions retain the previous alert status.)

FlexNet Operations Alerts

Alert Type

Possible Values

Description

User Deactivated

Detection and notification interval: n minutes, hours, days. The default is 30 seconds.

Generated when a user has been deactivated because the user has incorrectly logged in to FlexNet Operations too many times. The number of times that a user login can fail within a specified time period before being deactivated can be configured in the FlexNet Platform Server configuration. A FlexNet Operations administrator must reactivate a deactivated user before the user can log in to FlexNet Operations again.

Expired/Expiring Entitlements

Detection and notification interval: n minutes, hours, days. The default is 1 day.

Generated when any entitlement line items are expiring in the next 30 days. Lists all of the line items that are expiring in the next 30 days and all the line items that have already expired.

Updated Products

Detection and notification interval: n minutes, hours, days. The default is 1 day.

Generated when a Licensed Product is updated.

Importing Bulk Entitlement Web Register Keys

Detection and notification interval: n minutes, hours, days. The default is 1 day.

Generated when bulk entitlement Web register keys are imported.

This job is required for producers who want to load Web register keys via a user-supplied file, via auto-generation, or via Web service requests that are processed asynchronously.

Tip • If this job is not active, FlexNet Operations will not import Web register keys. See Loading Web Register Keys for more information.

Importing Part Numbers

Detection and notification interval: n minutes, hours, days. The default is 30 days.

Generated when part numbers are imported.

Version • Only producers who use FlexNet Operations On‑Premises see the Importing Part Numbers job.

FlexNet Connect Server Down

Detection and notification interval: n minutes, hours, days. The default is 1 day.

Generated when the FlexNet Connect server does not respond to a daily update check. If a daily update check is not configured, this alert is not triggered.

Version • Only producers who use FlexNet Operations On‑Premises see jobs related to FlexNet Connect notifications.

Update Available

Detection and notification interval: n minutes, hours, days. The default is 1 day.

Generated when the daily update check finds that a new update is available from FlexNet Connect. If a daily update check is not configured, this alert is not triggered.

Version • Only producers who use FlexNet Operations On‑Premises see jobs related to FlexNet Connect notifications.

Info Available

Detection and notification interval: n minutes, hours, days. The default is 1 day.

Generated when the daily update check finds that a new information message is available from FlexNet Connect. If a daily update check is not configured, this alert is not triggered.

Version • Only producers who use FlexNet Operations On‑Premises see jobs related to FlexNet Connect notifications.

Export and Import Background Jobs

Detection and notification interval: n minutes, hours, days. The default is 1 day.

Controls how frequently FlexNet Operations checks for new export or import background jobs.

When scheduled and active, this job runs background import jobs based on both JAR file imports and data import template imports. Likewise, this alert runs any background export jobs (regardless of format) that are pending.

Fulfillment Data Extract

Detection and notification interval: n minutes, hours, days. The default is 30 days.

Controls how often FlexNet Operations runs a job to generate a snapshot of fulfillment events.

This job takes a snapshot of fulfillments that have been created or updated. Designed to be run on a daily basis, this job’s first run gathers data on events from the previous day—from 00:00:00 until 23:59:59. Subsequently, the job attempts to gather data on events starting from the end of the last successful run of the job until the end of the previous day. For example, if the job was last run successfully on Monday, but does not run again until Thursday, it gathers data on events from Monday through Wednesday.

Note that the shortest functional interval for Detection and Notification is 24 hours. Intervals shorter than 24 hours result in empty output for the job.

Note • For more information on this extract see the FlexNet Operations Web Services Integration Guide.

Device Data Extract

Detection and notification interval: n minutes, hours, days. The default is 30 days.

Controls how often FlexNet Operations runs a job to generate a snapshot of device and license server events.

This job takes a snapshot of devices and license servers that have been created or updated (including the licenses mapped to them). Designed to be run on a daily basis, this job’s first run gathers data on events from the previous day—from 00:00:00 until 23:59:59. Subsequently, the job attempts to gather data on events starting from the end of the last successful run of the job until the end of the previous day. For example, if the job was last run successfully on Monday, but does not run again until Thursday, it gathers data on events from Monday through Wednesday.

Note that the shortest functional interval for Detection and Notification is 24 hours. Intervals shorter than 24 hours result in empty output for the job.

Note • For more information on this extract see the FlexNet Operations Web Services Integration Guide.

Version • Only producers who use FlexNet Embedded licensing gather device and license server events.

Served Device Data Extract

Detection and notification interval: n minutes, hours, days. The default is 30 days.

Controls how often FlexNet Operations runs a job to generate a snapshot of served device events.

This job takes a snapshot of served devices that have been created or updated. Designed to be run on a daily basis, this job’s first run gathers data on events from the previous day—from 00:00:00 until 23:59:59. Subsequently, the job attempts to gather data on events starting from the end of the last successful run of the job until the end of the previous day. For example, if the job was last run successfully on Monday, but does not run again until Thursday, it gathers data on events from Monday through Wednesday.

Note that the shortest functional interval for Detection and Notification is 24 hours. Intervals shorter than 24 hours result in empty output for the job.

Note • For more information on this extract see the FlexNet Operations Web Services Integration Guide.

Version • Only producers who use FlexNet Embedded licensing gather served device events.

User Data Extract

Detection and notification interval: n minutes, hours, days. The default is 30 days.

Controls how often FlexNet Operations runs a job to generate a snapshot of user events.

This job takes a snapshot of user accounts that have been created or updated. Designed to be run on a daily basis, this job’s first run gathers data on events from the previous day—from 00:00:00 until 23:59:59. Subsequently, the job attempts to gather data on events starting from the end of the last successful run of the job until the end of the previous day. For example, if the job was last run successfully on Monday, but does not run again until Thursday, it gathers data on events from Monday through Wednesday.

Note that the shortest functional interval for Detection and Notification is 24 hours. Intervals shorter than 24 hours result in empty output for the job.

Note • For more information on this extract see the FlexNet Operations Web Services Integration Guide.

Account Data Extract

Detection and notification interval: n minutes, hours, days. The default is 30 days.

Controls how often FlexNet Operations runs a job to generate a snapshot of account events.

This job takes a snapshot of accounts that have been created or updated. Designed to be run on a daily basis, this job’s first run gathers data on events from the previous day—from 00:00:00 until 23:59:59. Subsequently, the job attempts to gather data on events starting from the end of the last successful run of the job until the end of the previous day. For example, if the job was last run successfully on Monday, but does not run again until Thursday, it gathers data on events from Monday through Wednesday.

Note that the shortest functional interval for Detection and Notification is 24 hours. Intervals shorter than 24 hours result in empty output for the job.

Note • For more information on this extract see the FlexNet Operations Web Services Integration Guide.

Usage Data Extract

Detection and notification interval: n minutes, hours, days. The default is 30 days.

Controls how often FlexNet Operations runs a job to generate a snapshot of all usage events from the previous day.

Designed to be run on a daily basis, this job’s first run gathers data on events from the previous day—from 00:00:00 until 23:59:59.

Note that the shortest functional interval for Detection and Notification is 24 hours. Intervals shorter than 24 hours simply regenerate the same, previous day’s report.

Note • For more information on this extract see the FlexNet Operations Web Services Integration Guide.

Version • Only producers who purchase FlexNet Operations with FlexNet Usage Management gather usage events.

Product Version Upgrade

Detection and notification interval: n minutes, hours, days. The default is 30 days.

Controls how often FlexNet Operations runs a job to automatically add product upgrade line items to eligible entitlements. This job creates upgrade line items for qualifying products and line items.

Note that logic the Product Version Upgrade job may create unwanted upgrade lines and related email messages for producers who are not properly prepared for its use.

See More About the Product Version Upgrade Job for guidelines about using this job as well as product and line-item eligibility requirements.

Expiring Entitlements

Detection and notification interval: n minutes, hours, days. The default is 30 days.

 

Controls how often FlexNet Operations runs a job to identify entitlements scheduled to expire in the near future.

When this job finds entitlements that are nearing their expiration date, FlexNet Operations generates a Renewal Reminder email message and sends it to end users in the account that owns the entitlement and have subscribed to receive renewal notifications (users that have the Expiring Entitlements Email checkbox marked).

See More About the Expiring Entitlements Job for guidelines about using this job.

Version • Only for producers who purchase FlexNet Operations with the FlexNet Renewal Management module.

 

Expired Entitlements

Detection and notification interval: n minutes, hours, days. The default is 30 days.

 

Controls how often FlexNet Operations runs a job to identify entitlements that have expired.

When this job finds entitlements that have expired, FlexNet Operations generates an Expired Entitlements email message and sends it to end users in the account that owns the entitlement and have subscribed to receive renewal notifications (users that have the Expiring Entitlements Email checkbox marked).

See More About the Expired Entitlements Job for guidelines about using this job.

Version • Only for producers who purchase FlexNet Operations with the FlexNet Renewal Management module.

 

Entitlement Data Extract

Detection and notification interval: n minutes, hours, days. The default is 1 day.

Controls how often FlexNet Operations runs a job to generate a snapshot of all entitlement data from the previous day.

Designed to be run on a daily basis, this job’s first run gathers data on events from the previous day—from 00:00:00 until 23:59:59.

Note that the shortest functional interval for Detection and Notification is 24 hours. Intervals shorter than 24 hours simply regenerate the same, previous day’s report.

See Also