Manual Technology: Returning the License

In this exercise, you return the PhotoPrint‑manual license.

To return the manual license

1.

Click Licenses > Licenses. The Support Licenses and Maintenance page appears.

2.

On the Support Licenses and Maintenance page, search for and select the check box next to the product PhotoPrint‑manual fulfillment.

3.

Click Support Actions and select Return from the drop-down menu. The Support Licenses And Maintenance page refreshes with the PhotoPrint‑manual fulfillment information.

4.

Click Verify to verify the validity of the license. This message appears: License is valid.

5.

Click Return. The Support Licenses And Maintenance page is refreshed. A message similar to this appears: Successfully returned licenses for fulfillment FID_8fbd3105_8d5e_41b2_99a9_c867bca9ff8d

6.

Click Entitlements > List Entitlements by Order, search for the ENTL‑handsfree entitlement, then click on the ENTL‑handsfree link. The Entitle Customers to Licenses page appears.

7.

Under Line Items, on the Line Items tab, click the Fulfill History link of the PhotoPrint‑manual line item. The Fulfillment History window opens.

8.

Review the fulfillment history for the PhotoPrint‑manual line item. Note when it was returned. Click OK when you are done to close the Fulfillment History window.