Client-Side Online Return

In this exercise, you perform a client-side online return of the PhotoPrint-client product license.

To return a license using appcomptranutil

1. To view the PhotoPrint-client and PhotoPrint-server license rights in client-side trusted storage, at a command prompt in the <platform_dir>, enter

appcomptranutil -view

Output is similar to

Viewing application trusted storage.

 

U if untrusted

. D if disabled

. . fulfillmentType

. . . Expiry Count FulfillmentId ProductId

 

. . 6 29-Nov-2016 1 FID_d7a83787_46d6_43b1_a65b_ad85e135aa60 NAME=PhotoPrint-client

;VERSION=12.0

. . 4 29-Nov-2016 1 FID-1448810769 NAME=PhotoPrint-server;VERSION=

12.0

 

Viewed 2 of 2 fulfillment records.

2. From its fulfillment record, record the fulfillment ID of the PhotoPrint-client license to be returned.
3. In the <platform_dir> on the client, enter this command, where <Fulfill_ID> is the PhotoPrint-client fulfillment ID:

appcomptranutil -t http://localhost:8888/flexnet/services/ActivationService
-r <Fulfill_ID> reason=0

Output is similar to

Server http://localhost:8888/flexnet/services/ActivationService, comms type SOAP

Status: 4, Creating request

Status: 5, Request created

Status: 6, Context created

Status: 7, Connected to remote server

Status: 8, Request Sent

Status: 9, Polling for response

Status: 10, Waiting for response

Status: 9, Polling for response

Status: 11, Done

Response processed successfully. Actions were:

Delete fulfillment "FID_d7a83787_46d6_43b1_a65b_ad85e135aa60"

4. Enter one of the following commands in the <platform_dir> and note that the PhotoPrint-client fulfillment was deleted from trusted storage:

appcomptranutil -view

or

appactutil -view

In FlexNet Operations, click Entitlements > List Entitlements and note that the PhotoPrint-client copy was returned to the FlexNet Operations List Entitlements list (Available Quantity is 1, Total Quantity is 1). Click Licenses > Licenses and note that the PhotoPrint-client fulfillment was deleted from the list on the Support Licenses And Maintenance page.